Once the online store has delivered the parcel to your US address, we are responsible for the parcel!
You can see the status of the parcel in your account and monitor every step.
Every parcel matters to us. We value our reputation, so we treat them very carefully. We are pleased to see happy customers when they receive the parcel safe and sound.
Both the Kyiv and American warehouses have video surveillance and alarm systems, as well as round-the-clock security.
If the parcel is lost, the customer is reimbursed its full cost if they have chosen the additional guarantee service.
99.9% |
satisfied clients |
18 pc |
lost parcels |
100% |
refunds |